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Privacy Policy

Effective Date: January 1, 2026

At Acumen Video, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

We may collect personal information such as your name, email address, phone number, and project details when you contact us or request our services. We also collect technical information through cookies and analytics tools to improve our website experience.

How We Use Your Information

Your information is used to provide our video production services, communicate with you about projects, send updates about our services, and improve our website functionality. We do not sell or share your personal information with third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel.

Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (310) 472-1247.

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Terms of Service

Effective Date: January 1, 2026

Welcome to Acumen Video. These Terms of Service govern your use of our website and services. By accessing our website or engaging our services, you agree to these terms.

Services

Acumen Video provides professional video production services including corporate videos, commercials, documentaries, event coverage, and post-production services. Service details and pricing are provided in individual project agreements.

Client Responsibilities

Clients are responsible for providing accurate project information, necessary materials, and timely feedback. Clients must ensure they have rights to any materials provided and that content complies with applicable laws.

Payment Terms

Payment terms are specified in individual project contracts. Generally, a deposit is required before work begins, with final payment due upon project completion. Late payments may incur additional fees.

Intellectual Property

Upon full payment, clients receive rights to the final video content. Acumen Video retains the right to use project work for portfolio and promotional purposes unless otherwise agreed in writing.

Cancellation and Refunds

Cancellation terms are project-specific and outlined in individual contracts. Refunds are generally not available for completed work or work in progress beyond agreed milestones.

Limitation of Liability

Acumen Video liability is limited to the total project cost. We are not liable for indirect, consequential, or punitive damages arising from our services.

Modifications

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date.

Contact

For questions about these terms, contact us at [email protected] or +1 (310) 472-1247.

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Disclaimer

Effective Date: January 1, 2026

General Information

The information on this website is provided for general informational purposes only. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or availability of the information.

Professional Services

Acumen Video provides professional video production services. Results may vary based on project requirements, client input, and other factors. We do not guarantee specific outcomes or results from our services.

Third-Party Links

Our website may contain links to third-party websites. We do not control and are not responsible for the content, privacy policies, or practices of these external sites.

Technical Issues

While we strive to ensure our website is always available, we do not guarantee uninterrupted access. Technical issues, maintenance, or other factors may temporarily affect website availability.

Portfolio Examples

Portfolio examples and case studies represent past work and do not guarantee similar results for future projects. Each project is unique and results will vary.

Industry Changes

The video production industry evolves rapidly with new technologies and techniques. We adapt our services accordingly, but cannot guarantee compatibility with all future technological developments.

No Warranty

Our services are provided "as is" without warranty of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

Contact Information

For questions about this disclaimer, please contact us at [email protected] or call +1 (310) 472-1247.